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Check-in Procedures E-Ticket

What is an electronic ticket (or “e-ticket”)? E-Ticket

E-ticket vs boarding pass E-Ticket

I have not received my e-ticket yet E-Ticket

Do you offer travel insurance? Booking a Flight

When will my tickets be confirmed? Booking a Flight

How can I access my booking and itinerary information? Booking a Flight

How many passengers can appear on the same air reservation? Booking a Flight

What name format should I use for my booking? Booking a Flight

Why do I need to provide a valid email address? Booking a Flight

I missed my connection because of delayed baggage

Please get in touch with us.

Make every attempt to obtain evidence that your baggage has been delayed then call our Customer Care Team with all the pertinent information ready.