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Check-in Procedures E-Ticket

What is an electronic ticket (or “e-ticket”)? E-Ticket

E-ticket vs boarding pass E-Ticket

I have not received my e-ticket yet E-Ticket

Do you offer travel insurance? Booking a Flight

When will my tickets be confirmed? Booking a Flight

How can I access my booking and itinerary information? Booking a Flight

How many passengers can appear on the same air reservation? Booking a Flight

What name format should I use for my booking? Booking a Flight

Why do I need to provide a valid email address? Booking a Flight

I need urgent assistance at the airport

Please call our Customer Care Team at + 1 805-525-5874 . If you cannot talk on the phone, please write us an email at [email protected].

In your message, please include the following:

- your full name

- contact information we can use to reach you right away

- your present location

- description of the issue

- relevant flight/airport details

Our Customer Care Team is available 24/7. We will get back to you as soon as possible.