Our Customer Care Team will notify you via email of changes to your flight schedule and/or itinerary in the event of inclement weather or other force majeure.

Once notified of said changes, it is best to directly contact your airline and/or departure airport for the most current developments and updates regarding your flight(s).

In some cases, affected passengers may also be offered accommodation or alternative transportation arrangements, which are entirely under the purview of the carrier or the local/airport authority in charge.

Our Customer Care Team is here for you whenever you need assistance with or have questions about any aspects of your trip. We are at the ready 24/7.